Free shipping in Canada
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    Order preparation

    Have you found the perfect item in our products? Perfect! But how long will you wait before being able to proudly wear it?

    The processing time of your order can vary from 1 to 3 working days.

    If you have chosen a fast delivery method, your order will be treated first.

    Do not hesitate to contact if you have any questions, we will be happy to answer you.

     

    Delivery times

    Canada

    Standard deliveries are made with Canada Post.

    Shipping fees are free for all orders before taxes, in Canada only! Free deliveries are shipped in standard parcels and delivered to your home without the need for a signature.

    Here are the deadlines for parcel deliveries in Canada:

    Local (Montréal)
    Regional (Quebec)
    National (Canada)
    Free shipping in Canada
    Up to 2 days
    Up to 5 days
    Up to 9 days
    Xpressport
    day 1 day days
    Priority
    1 day 1 day 1 day

    * Note that every deadlines are indicated in working days only.

     

    International

    International parcels are shipped with Canada Post. Various options are possible depending on the country of delivery. However, the deadlines are variable and SWENN can not guarantee delivery times.

    Here are the deadlines for international parcel deliveries:

    Global Priority 
    Xpresspost
    Standard Parcel Identifiable Package Small Package
    United States
    1 day
    2 to 3 days 4 to 7 days 5 to 8 days 5 to 8 days
    International (plane) 2 to 3 days 4 to 7 days 12 days and more 6 to 10 days 6 to 10 days
    International (others) - -
    4 to 12 weeks
    - 4 to 12 weeks

    * Note that every deadlines are indicated in working days only.

      

    Shipping fees

    Delivery charges are only displayed before payment; indeed we need to know the destination to evaluate the cost of delivery.

      

    CUSTOMS

    Les Ateliers Swenn Inc. is not responsible for the destination country tax and/or customs fees if incurred. The buyer will be responsible for all restrictions, duties, taxes and other charges levied from the country of destination.

     

    Please note that Les Ateliers Swenn Inc. is not responsible for lost, stolen or damaged items.